The Office of Community Support Services consists of AmeriCorps, Neighborhood Place, and Student Support programming, supporting the vision that all JCPS students graduate prepared to reach their full potential and contribute to our society throughout life.

Program specialists serve as a vital link between families and their Neighborhood Place community, working to promote student success and family self-sufficiency. Specialists help remove obstacles preventing students from succeeding in school by connecting families to resources and support services. Program specialists also collaborate with schools and community partners to ensure that families receive help. They coordinate events such as back-to-school activities and health fairs and lead groups on topics like attendance, self-esteem, parenting, and conflict resolution.  

The Crisis Response Team (CRT) provides services to students and staff when school-level mental health teams need additional support. 

The team includes School Counselors, Mental Health Practitioners, Coordinators, Safety Administrators, Social Workers, and Psychologists. 

CRT follows best practices from the National Association of School Psychologists and the PREPaRE curriculum to address mental health issues. Students, parents, and the community are encouraged to contact schools with safety or crisis support concerns.